MY IT SUPPORT CART SIMPLIFIES MULTIPLE REQUESTS
When you need to request multiple items via the My IT Support portal, the shopping cart makes it easy. It’s similar to a typical online shopping experience.
Log in to the portal, click Submit a Request and fill out the online form. Use Submit a Request to ask for: something you don’t already have, changes to something you have or removal of something you no longer need. Examples include ordering a new keyboard, changing a user’s assignment group or removing unwanted software from your laptop.
When you complete the request form for your first item, click Add to cart.
Then, click Continue shopping, complete the form for your next item and add it to your cart.
When you’re done, view your shopping cart from the My IT Support home page and click Checkout to send all your requests to the ITS Service Desk. You’ll get ticket numbers and will be able to track progress via your personalized My IT Support dashboard.